1 Return Window

Aap order receive karne ke 3 din ke andar return request kar sakte hain. Iske baad return accept nahi hoga.

2 Return ki Conditions

Return ke liye neeche wali conditions zaroori hain:

• Product original packaging mein ho
• Product use nahi kiya gaya ho
• Sab accessories (cable, box, manual) saath hon
• Product mein koi damage nahi ho

3 Return Nahi Hoga In Cases

• Product use ho chuka ho
• Packaging khuli ya damage ho
• 3 din se zyada time guzar chuka ho
• Customer ki taraf se damage hua ho

4 Kaise Return Karein

Return process bohot simple hai:

• WhatsApp par 0303 706 3257 pe message bhejein
• Apna Order ID aur reason batayein
• Product ki picture bhejein
• Humari team 24 ghante mein reply karegi
• Return approve hone pe address bhej diya jayega

5 Refund

Return product humein milne ke baad check kiya jayega. Agar sab theek hua to 2-3 working days mein refund process ho jayega.

Refund customer ke diye hue JazzCash ya bank account mein bhej diya jayega.

6 Note

Delivery charges refund nahi hote (agar lagaye gaye hon). Sirf product ki price refund hoti hai.

Agar aap ko koi bhi confusion ho to WhatsApp par be-jhijak message karein — humari team aap ki madad karegi.