Returns & refunds.
Contact F7 Signature within 3 days of receiving your order to request a return.
Which items can I return?
Your product must be unused, undamaged and in its original, unopened packaging. Include the box and everything supplied with the product, including the charging cable and manual.
We decline returns if the packaging has been opened or damaged, the product has been used or damaged by the customer, or the request arrives after the three-day window.
Where do I send my return?
Message us before posting your parcel. Once we approve your request, our team will send you the return address.
When will my refund be processed?
After we receive and inspect the item, we process approved refunds within 2–3 working days. We send the refund to your JazzCash or bank account.
The refund covers the product price. Any delivery charges you paid are excluded.